Terms of Service - Wallsend Car Hire Policies
Rental Terms
All vehicle rentals in Wallsend are governed by a comprehensive Rental Agreement provided at the time of booking confirmation or when you collect your vehicle. This document outlines the specific terms, conditions, insurance coverage, applicable charges, and your responsibilities for the rental. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Renting a vehicle with us requires:
- To rent a vehicle from Car Hire in Wallsend, you must be at least 21 years old, with age restrictions possibly differing based on the vehicle type. Drivers under 25 may incur additional fees. A valid full driving licence suitable for the vehicle category is required, along with valid identification and proof of address. Valid payment details and a security deposit are also necessary, along with any other requirements outlined in the Rental Agreement.
Booking and Payment Process
- Reservations can be made via our website, by telephone, or at our Wallsend office. A deposit may be necessary to confirm your booking. The total payment and security deposit are usually required upon picking up your vehicle. All prices are listed in British Pounds (£) and include VAT where applicable. We accept all major credit and debit cards, processed securely through trusted payment providers.
Vehicle Pickup and Drop-off
- At the time of vehicle collection in Wallsend, it is important to conduct a thorough inspection and report any pre-existing damage without delay. A vehicle condition report will be generated and must be signed by both parties. Please return the vehicle in the same condition as it was collected, accounting for normal wear and tear; any new damage will be evaluated and charged accordingly. Ensure the vehicle is returned with the same fuel level as at pickup, as refueling fees will apply if it is returned with less fuel. Late returns may attract extra charges, so please contact us promptly if you anticipate any delays. You will be liable for any parking fines, traffic violations, or other charges incurred during the rental, along with a related administration fee.
Insurance and Liability Coverage
- All car rentals come with basic third-party insurance, which is outlined in the Rental Agreement, including details on excess amounts. You may have the option to purchase additional insurance to lower your financial risk. Please review these options thoughtfully. You will be liable for any damage or loss up to the excess amount, except where additional coverage applies. Responsibility for damage resulting from negligence or misuse remains with you, regardless of insurance.
6. Modifications and Cancellations
Cancellation and amendment policies differ based on the type of booking and the notice given. For precise information, consult your booking confirmation or Rental Agreement. Be aware that late cancellations or no-shows could incur additional charges.
Prohibited Activities
Prohibited Uses of Rental Vehicle
- The vehicle must not be used for any unlawful activities. Activities such as racing, rallying, or off-roading are prohibited. Transport of hazardous materials is not allowed. Sub-leasing the vehicle or permitting unauthorized drivers is forbidden. Operating the vehicle while under the influence of alcohol or drugs is strictly prohibited. The vehicle should only be used for its intended purpose, and passenger or weight limits must not be exceeded. Driving outside the designated geographical area without prior authorization is not permitted.
Breaching these terms may lead to rental cancellation and extra fees.
8. Liability Restrictions
To the fullest extent allowed by English and Welsh law, Car Hire Wallsend will not be responsible for any indirect, incidental, or consequential damages, including loss of profits, data, or business resulting from your use of our services. Our total liability for any claims will not exceed the rental amount paid in the last 12 months. This limitation does not apply to liability for death or personal injury due to negligence or fraud.
9. Local Regulations
These Terms are governed by the laws of England and Wales. Disputes will fall under the exclusive jurisdiction of the relevant courts.
10. Updates to Terms
We can update these Terms at any time. Changes take effect immediately once posted on our website. Continued use of our services signifies acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us:
Wallsend Car Hire Services
Riverside Way, Wallsend NE28 9NX, United Kingdom
Contact Number::
441914620156
Wallsend Email Address:
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